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Claims Specialist I - Commercial Insurance Auto Central Services

Company Name:
Liberty Mutual
Title: Claims Specialist I - Commercial Insurance Auto Central Services
Location: OH-Fairfield
Other Locations:
Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!
The Claims Case Manager works within a Claims Service Team, using the latest technology to manage an assigned caseload from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
Responsibilities:
Manages an inventory of claims to evaluate compensability/liability.
Investigates new claims by reviewing first reports of loss and supporting materials to determine the best initial contact; communicates with claimant, policyholders/customers, witnesses, etc.
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
Negotiates settlement within authority limits; escalates to team manager as appropriate.
Please note that as part of our application process for this position, you may be asked to fill out an employment questionnaire that may take up to 45 minutes to complete.
Qualifications:
Bachelor's Degree or equivalent.
Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals.
Effective analytical skills to gather information, analyze facts and make recommendations based upon information collected.
Negotiation skills.
Knowledge of legal liability, insurance coverage and medical terminology preferred.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Pay-for-Performance
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Accidental death & dismemberment insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives every day.
Responsibility. What's your policy?Claims

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