Customer Service Representative
5.
0 Fairfield, OH Fairfield, OH Full-time Full-time $35,000 - $50,000 a year $35,000 - $50,000 a year 3 days ago 3 days ago 3 days ago Job Description Preferred-Protectors Insurance Agency is seeking a dedicated Customer Service Representative to join our team in Fairfield, Ohio.
As a vital part of our agency, you will be at the forefront of providing exceptional service to our policyholders and assisting them with their insurance needs.
At our agency, we value our employees just as much as our clients, creating a positive and inviting work environment that fosters growth and success.
Salary:
$35000.
00 - $50000.
00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Responsibilities Client Support:
Provide exceptional customer service to clients by assisting with policy inquiries, claims processing, and general support.
Communication:
Effectively communicate with clients and team members to ensure accurate and timely resolution of customer issues.
Documentation:
Maintain detailed records of client interactions and transactions for reference and tracking purposes.
Problem-Solving:
Identify and resolve customer concerns in a proactive and professional manner to ensure client satisfaction.
Team Collaboration:
Work closely with team members to coordinate efforts and provide comprehensive support to clients.
Requirements Customer Service
Experience:
Previous experience in a customer service role is preferred.
Communication Skills:
Excellent verbal and written communication skills to effectively interact with clients and team members.
Detail-Oriented:
Strong attention to detail to ensure accurate processing of customer information and policy data.
Problem-Solving Abilities:
Ability to analyze situations, identify solutions, and resolve customer issues in a professional manner.
Professionalism:
Maintain a positive and welcoming attitude towards customers, colleagues, and company stakeholders.
Team Player:
Collaborate effectively with team members to provide exceptional customer service and support.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Fairfield, OH Fairfield, OH Full-time Full-time $35,000 - $50,000 a year $35,000 - $50,000 a year 3 days ago 3 days ago 3 days ago Job Description Preferred-Protectors Insurance Agency is seeking a dedicated Customer Service Representative to join our team in Fairfield, Ohio.
As a vital part of our agency, you will be at the forefront of providing exceptional service to our policyholders and assisting them with their insurance needs.
At our agency, we value our employees just as much as our clients, creating a positive and inviting work environment that fosters growth and success.
Salary:
$35000.
00 - $50000.
00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Responsibilities Client Support:
Provide exceptional customer service to clients by assisting with policy inquiries, claims processing, and general support.
Communication:
Effectively communicate with clients and team members to ensure accurate and timely resolution of customer issues.
Documentation:
Maintain detailed records of client interactions and transactions for reference and tracking purposes.
Problem-Solving:
Identify and resolve customer concerns in a proactive and professional manner to ensure client satisfaction.
Team Collaboration:
Work closely with team members to coordinate efforts and provide comprehensive support to clients.
Requirements Customer Service
Experience:
Previous experience in a customer service role is preferred.
Communication Skills:
Excellent verbal and written communication skills to effectively interact with clients and team members.
Detail-Oriented:
Strong attention to detail to ensure accurate processing of customer information and policy data.
Problem-Solving Abilities:
Ability to analyze situations, identify solutions, and resolve customer issues in a professional manner.
Professionalism:
Maintain a positive and welcoming attitude towards customers, colleagues, and company stakeholders.
Team Player:
Collaborate effectively with team members to provide exceptional customer service and support.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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